Shipping policy
Last updated: November 7, 2026
Thank you for shopping with WanderlustStuff. This policy explains how we ship your order, what it costs, and what to expect after you buy.
Shipping destinations
For now, shipping through our online checkout is available within Canada only.
To our American customers who have supported us along the way: we love you, and we haven’t forgotten you! If there’s something you have your heart set on, please contact us. We will find a way to get it to you.
Order Processing
Please allow 2–3 business days for order processing before shipping, unless a product page states otherwise.
You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.
Shipping Methods & Delivery Times
Our estimated shipping time is 7–14 business days after processing, unless a product page states otherwise. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.
Shipping costs
Most products are shipped directly to you by our supplier partners, with shipping included in the product price. Items from different suppliers may arrive in separate packages and at different times.
Studio-stocked products have shipping charged separately at checkout. Please refer to the Order Processing & Shipping note on each product page for the applicable shipping arrangement.
Canada customs, taxes and other applicable fees
Orders shipped to Canada may be subject to GST, HST, PST, QST, RST, customs duties, import taxes, and carrier brokerage or handling fees. If taxes and import charges are calculated at checkout, they will not be due at delivery. If these charges are not collected at checkout, they may be due before or at delivery and are the customer’s responsibility unless otherwise stated.
Order Tracking
Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.
Address accuracy
Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.
Lost, damaged, or delayed packages
If your order is lost or delayed, please contact us with your order number so we can help investigate.
If an item arrives damaged, please contact us with your order number and clear photos of the damaged item, its packaging and the shipping label. Keep the item and all original packaging while we review the issue, as they may be needed for the assessment. Please wait for our instructions before sending anything back.
Order Changes & Cancellations
Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.
Returns and refunds
Please read our Returns & Refunds policy for return eligibility and refund information.
Before sending anything back, please contact us with your order number, the item you wish to return and the reason for the return. We will provide the applicable next steps and return instructions, including the correct return address. Please wait for those instructions before shipping your item.
Questions?
Contact our team at leesa@wanderluststuff.com or use the contact details in our contact information policy.
