Refund policy

 

Because of the nature of our unique items, we have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us with your order number, the item you wish to return and the reason for the return. If your return is accepted, we’ll provide return instructions and the correct return address. Please wait for those instructions before sending anything back. For change-of-mind returns, you are responsible for purchasing and paying for return postage. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@wanderluststuff.com.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or incorrect so that we can evaluate the issue and make it right. Include your order number and clear photos showing the issue, the packaging and the shipping label. Keep the item and all original packaging while we review the issue, as they may be needed for the assessment. Please wait for our instructions before sending anything back.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item. We do not accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.